1. About this policy
The website introduces HailShort, a short-drama app that has not yet launched. App-related information below applies only when the relevant feature is available and used. We will update this policy and the applicable store disclosures to reflect the app's actual data practices before launch.
2. Information we handle
Website: your browser sends technical information such as IP address, browser type and requested URL to the hosting provider to deliver the page and maintain service security. Your selected language may be saved locally in your browser.
Support: if you email us, we receive your email address, message and any attachments you choose to send. Please do not send passwords or full payment-card details.
App, when available: account details you provide if you register; viewing progress, saved titles and preferences if those features are used; technical information needed to deliver and troubleshoot the service, such as device model, operating system, app version, network and error reports; and purchase receipts or entitlement status if you buy content. The payment provider processes payment credentials. Permissions, SDKs and any additional collection will be disclosed before the relevant processing begins.
Membership and episode unlocking: we process membership status, the purchased plan and its validity, purchase verification, and ad-completion and episode-unlock records as needed to grant the relevant access. Payment credentials are handled by the payment provider, not collected through this website.
3. Purposes and legal grounds
We use relevant information to deliver the requested service, verify membership, enable ad-free viewing and higher-quality playback for active members, confirm completed ads and unlock the indicated episodes, answer support requests, diagnose problems, prevent fraud and meet legal obligations.
Where data-protection law requires a legal basis, processing relies on performance of a contract, compliance with legal obligations, legitimate interests such as service security balanced against your rights, or your consent where required. Optional consent may be withdrawn without affecting earlier lawful processing. We will seek consent before any processing that requires it.
4. Website storage and permissions
This website does not include advertising trackers or analytics SDKs and does not set application cookies. It uses localStorage only to remember the language you choose; that preference stays in your browser and is not sent to an analytics service. Images and fonts are served with the site.
You can clear the preference through your browser's site-data settings. A language code may also appear in a page URL. Clearing storage does not prevent you from reading the site. App permissions and optional tracking, if introduced, will be separately disclosed with the choices required by applicable law and platform rules.
5. Advertising and membership
In the app, viewers can watch ads to unlock episodes; active members receive ad-free viewing and do not need to watch ads for episode access. To deliver ads and verify completion, advertising providers may process technical data such as IP address, device or advertising identifiers where permitted, ad interactions and diagnostics. The providers, SDKs and exact data categories used will be disclosed before the relevant app processing begins.
Any required advertising permissions or consent will be requested separately. Choosing ad-based unlocking does not by itself authorize cross-app tracking. Ad-free membership does not automatically withdraw permissions or erase earlier ad-related records; use your device controls or contact support@hailshort.autos to exercise your privacy rights. This website itself does not serve ads or include advertising SDKs.
6. Recipients and international processing
Information may be processed by providers that host the service, handle support, verify membership purchases, deliver ads or confirm ad-completion rewards, only as relevant to the features you use. Apple and Google handle store payments under their own policies. Advertising-provider details will be disclosed before the app uses them. We may disclose information when legally required, to address fraud or protect rights, or for a business transfer subject to applicable safeguards.
Providers may process information outside your country. Where required, we will use appropriate safeguards such as recognized contractual protections or an adequacy decision. Contact us for safeguards relevant to your data. New data-use practices, including any proposed sale of personal data, require updated disclosures and any legally required consent or opt-out choices before introduction.
7. Retention and security
Information is kept only as long as needed for its stated purpose, including service delivery, resolving support requests, legal recordkeeping and dispute handling. The period depends on the information and applicable obligations. After that, information is deleted or anonymized; legally required records and backups may persist for a limited period under restricted access.
We use reasonable technical and organizational measures appropriate to the information processed. No transmission or storage system is completely secure. If a data incident creates a notification duty, we will notify affected people or authorities as required by law.
8. Your choices and deletion requests
Depending on where you live, you may have rights to access, correct, delete or obtain a copy of your information; restrict or object to processing; withdraw consent; and complain to a competent data-protection authority. These rights may be subject to lawful limits.
For a privacy or deletion request, email support@hailshort.autos with the subject 'Privacy request' or 'Delete my account'. Identify the account or support conversation concerned without sending your password. We may ask for proportionate verification before acting and will respond within the time required by applicable law.
When accounts become available, account-deletion instructions will also be provided in the app. Deletion covers associated personal information except records we must lawfully retain. Deleting an app or account does not cancel a subscription purchased from Apple or Google; manage that separately in your store account settings.
9. Children and age restrictions
HailShort is not directed to children under 13 or a higher minimum age required by local law. Individual titles may have additional age ratings. If you believe a child has provided personal information without the required authorization, contact us so we can investigate and delete it where appropriate.
10. Policy updates
We may update this policy when the service or its processing changes. The date above identifies the latest revision. Material changes will be notified through appropriate channels, and we will obtain new consent where legally required. A translation is offered for convenience; your mandatory rights apply regardless of language.
11. Contact HailShort
Operator: HailShort. For privacy questions, data-rights requests or general support, contact support@hailshort.autos. Please describe your request and the service involved so we can direct it appropriately.